ORDERS SHIP MONDAY THROUGH FRIDAY EACH WEEK (HOLIDAYS EXCLUDED). ALL ORDERS ARE SHIPPED VIA USPS (UNITED STATES POSTAL SERVICE). PLEASE ALLOW 2-5 BUSINESS DAYS FOR SHIPPING. INNERSTANDING IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. IF YOUR ORDER SAYS DELIVERED VIA USPS WEBSITE BUT YOU DID NOT RECEIVE, PLEASE CONTACT YOUR LOCAL POST OFFICE SO THEY CAN INVESTIGATE AND RESOLVE THE ISSUE.